Privacy Policy

Last updated: June 27, 2026

Who We Are

This Privacy Policy applies to Leading Lady Management Inc (LLM Inc) and LLM Realty, collectively referred to as "we," "us," or "our." We are a licensed real estate and mortgage compliance consulting firm operating in South Carolina and Georgia. Our website is located at llminc.org.

LLM Realty is brokered by eXp Realty, licensed in South Carolina (SC #131100) and Georgia (GA #386146). Ayonna Mann is the founder and principal contact: info@llminc.com  |  (770) 835-5883.

Information We Collect

We collect information you provide directly to us through our website forms, contact pages, and the contact update form at llminc.org/contact-update. This may include:

• Full name (including preferred name or nickname)
• Mobile phone number and alternate phone number
• Email address
• Street address, city, and state
• Your relationship to our business (buyer, seller, investor, compliance client, business associate)
• Real estate interests and needs
• Referral information
• Newsletter and communication preferences

We may also collect basic technical information such as your IP address, browser type, and pages visited when you use our website.

How We Use Your Information

We use the information we collect to:

• Maintain accurate contact records in our customer relationship management (CRM) system
• Reach out to you about real estate services, mortgage compliance consulting, and related business matters
• Send SMS text messages if you have provided your mobile number and not opted out
• Send email communications relevant to your stated interests
• Follow up on inquiries, referrals, or service requests
• Improve how we serve you based on your preferences and needs

SMS Text Messaging & TCPA Compliance

We send SMS messages to contacts who have provided their mobile number for the purpose of staying in touch about real estate and consulting services. All SMS campaigns comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. You will receive one confirmation message and no further texts will be sent. To opt back in at any time, reply START.

For help, reply HELP to any message or contact us at info@llminc.com.

Mobile Information Privacy

No mobile information will be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Third-Party Services

We use the following trusted third-party platforms to operate our business. Each has its own privacy policy governing how they handle data:

• Zoho CRM — contact management and record keeping (zoho.com/privacy.html)
• Zoho Campaigns — SMS and email campaign delivery
• Netlify — website hosting (netlify.com/privacy)
• eXp Realty — real estate brokerage platform for property search and valuations
• Calendly — appointment scheduling

We do not sell, rent, trade, or share your personal information with any third party for their own marketing purposes.

Data Retention

We retain your contact information for as long as we have an active business relationship with you or as required by law. If you would like your information removed from our records, please contact us at info@llminc.com and we will process your request promptly.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS or email communications at any time

To exercise any of these rights, contact us at info@llminc.com or call (770) 835-5883.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@llminc.com
• Phone: (770) 835-5883
• Website: llminc.org
• Address: 1872 Nations Ford Rd, Rock Hill, SC 29730